This is the Cookie notice for It applies to information collected and used by Scottish and Southern Electricity Networks, which is a trading name of Scottish and Southern Electricity Power Distribution which are members of the SSE Group. When we refer to ‘SSE’, ‘we’, ‘us’, and ‘our’, we mean any of those SSE entities, as appropriate. This information is collected through instruments known as Cookies and various other technologies, collectively referred to in this Cookie Notice as ‘Cookies’.

View cookie settings here

Please review this Cookie Notice and our Privacy Notice.



What are cookies?

Cookies are small text files transferred and stored by your web browser to your computer or mobile device when you visit or use a website. Cookies allow websites to recognise your device and store some information about your preferences or past actions.

Cookies can be considered as ‘first party’ or ‘third party’ Cookies depending on the domain that places them. First party Cookies are Cookies set by a website visited by the. Third-party Cookies are set by a domain other than that of the website visited by the user, so if a user visits a website and a third-party
organisation sets a Cookie through that website, this would be a third-party Cookie.

Cookies can also be considered as ‘persistent’ or ‘session’ Cookies depending on their duration. Persistent Cookies remain on a user’s device for the time specified in those Cookies. They are activated every time that the user visits the website that created the Cookies, until the Cookies expire or are disabled by the user. Session Cookies allow the actions of a user to be linked during a single browsing session. A session starts when a user opens a browser window.

Why do we use cookies?

We use Cookies and other similar technologies to collect information about your browsing activity and about the device you have used to access our website (including the make, model and operating system, IP address, browser type and mobile device identifiers) so we can provide essential features and
functionality on our website:

  • Monitor and analyse website usage and performance so we can measure the effectiveness of our
    website and improve it (including security)
  • Remember the choices you make when visiting our website and recognise you when you return so you don’t
    have to remind us
  • Remember certain information about your browsing activity on our website, such as the web pages you
    have viewed and your preferences.
  • This information can then be used to personalise and improve the
    way you interact with our website (for example, displaying content we think might be relevant to you
    based on your previous activity) and inform you of special offers and promotions tailored to your interests
    (where you have consented to receive marketing communications from us).

How do we use cookies on this website?

The Cookies used on our website can be broken down into five categories:

  • Strictly Necessary
  • Performance
  • Functional
  • Targeting advertising

Strictly necessary
These Cookies are necessary for the website to function and cannot be switched off in our systems.
They are usually only set in response to actions made by you that amount to a request for services, such
as setting your privacy preferences, logging in or filling in forms.
You can set your browser to block or alert you about these Cookies, but then some parts of the site will
not work.

These Cookies allow us to count visits and traffic sources so we can measure and improve site
performance. They help us to know which pages are the most and least popular and see how visitors
move around the site.
If you do not allow these Cookies we will not know when you have visited our site and will not be able to
monitor its performance.

These Cookies enable the website to provide enhanced functionality and personalisation. They may be
set by us or by third party providers whose services we have added to our pages. If you do not allow
these Cookies some or all of these services may not function properly.

Targeting advertising
These Cookies may be set through our site by our advertising partners. They may be used by those
companies to build a profile of your interests and show you relevant adverts on other sites.
These Cookies are based on uniquely identifying your browser and internet device. If you do not allow
these Cookies, you will experience less targeted advertising.
Targeted advertising or remarketing is a type of targeted advertising that displays our adverts on third
party websites across the internet to users who have previously visited this website. Remarketing
involves collecting Cookies to inform, optimise and serve adverts based on someone’s past visits to this
website. To opt out of this type of advertising you can use this free Google tool.

Managing Cookies

When you visit our websites, you will be presented with a Cookie banner. It gives you the choice to accept the use of Cookies on the site or not. It will also present you with a link to our Cookie manager. Through the Cookie manager, you can choose to opt-in or opt-out of the types of Cookies active on our
sites. You can also find out a bit more about what we use them for. Our Cookie manager will only remember your preferences for our site for the specific browser that you’re using at that time.

If you wish to change your Cookie settings generally, you can delete Cookies stored on your computer or change your privacy settings at any time via your browser settings.

Who should I contact with a question or a complaint?

If you would like to contact us in relation to your rights or if you are unhappy with how we’ve handled your information, you may contact us by sending a letter to:

Networks Data Protection Team, 2nd Floor, SSEN, Inveralmond House, 200 Dunkeld Road, Perth PH1 3AQ 

or Email:

If you would like to contact our Data Protection Officer, you may do so using the following details: Email:

More information

You can find out more about cookies on the All about cookies website. You can also read our privacy policy.

Strictly Necessary

Name: OptanonConsent

Description: This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.

Default Expiration time: 1 year

Host: One Trust

Name: OptanonAlertBoxClosed

Description: This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust.  It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down.  It enables the website not to show the message more than once to a user.  The cookie has a one year lifespan and contains no personal information.

Default Expiration time: 1 Year

Host: SSEN

Name: eupubconsent

Description: This cookie is used by the IAB Europe Transparency & Consent Framework to store the user’s consent to the data collection Purposes. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user’s consent. 

Default Expiration time: Persistent

Host: SSEN

Name: __cfduid

Description: This domain is owned by OneTrust, a privacy management software which helps organizations achieve compliance with global regulations.

Default Expiration time: 1 Month

Host: OneTrust


Name: _ga

Description: This cookie gives a user a unique ID that helps identify if you are new to the site.

Default Expiration time: 2 Years

Host: Google

Name: _gid

Description: This cookie lets us count visits and traffic so we can measure and improve site performance. It help us to know which pages are the most and least popular and see how visitors move around the site.

Default Expiration time: 1 Day

Host: Google


Name: sign-up

Description: This cookie displays an overlay on the homepage which allow you to sign up for updates

Default Expiration time: Session

Host: SSEN