Throughout the business plan process, we’ll post the latest news, comment and reports from the Customer Engagement Group as it reviews SSEN’s RIIO-ED2 plan. You can also read each agenda and meeting notes and review the meeting schedule here.
The group aims to meet on a regular basis, initially every month, and will flex this up and down based on the RIIO-ED1 timeline and key points in the process.
18/19 September 2019
6/7 November 2019
13 January 2020 (Skype call)
24/25 March 2020
5/6 May 2020
2/3 June 2020
7/8 July 2020
4/5 August 2020
15/16 September 2020
27/28 October 2020
8/9 December 2020
26/27 January 2021
16/17 March 2021
26/27 April 2021
17/18 May 2021
8 June 2021
27 July 2021
CEG SSEN Report January 2022 |
Last modified: January 17, 2022 |
922.5KB |
Appendix 2 Challenge Log |
Last modified: January 17, 2022 |
48KB |
18-9-19 Customer Engagement Group Session 1 (Day 1) |
Last modified: March 20, 2020 |
139.3KB |
19-09-19 Customer Engagement Group Session 1 (Day 2) |
Last modified: March 20, 2020 |
174.5KB |
06-11-19 Customer Engagement Group Session 2 (Day 1) |
Last modified: March 20, 2020 |
146.5KB |
06-11-19 Customer Engagement Group Session 2 (Day 2) |
Last modified: March 20, 2020 |
171.9KB |
13-01-20 Customer Engagement Group Session 3 (Day 1) |
Last modified: March 20, 2020 |
147.9KB |
24-03-20 Customer Engagement Group Session 4 (Day 1) |
Last modified: June 10, 2020 |
181.5KB |
25-03-20 Customer Engagement Group Session 4 (Day 2) |
Last modified: June 10, 2020 |
153.5KB |
05-05-20 Customer Engagement Group Session 5 (Day 1) |
Last modified: July 15, 2020 |
178.9KB |
06-05-20 Customer Engagement Group Session 5 (Day 2) |
Last modified: July 15, 2020 |
180.3KB |
02-03-20 Customer Engagement Group Session 6 (Day 1) |
Last modified: July 15, 2020 |
185KB |
03-06-20 Customer Engagement Group Session 6 (Day 2) |
Last modified: July 15, 2020 |
195.9KB |
21.04.20 Customer Engagement Group Interim Meeting |
Last modified: July 15, 2020 |
172.1KB |
08.07.20 Customer Engagement Group Session 7 (Day 1) |
Last modified: July 15, 2020 |
177KB |
04-08-20 Customer Engagement Group Session 8 (Day 1) |
Last modified: August 11, 2020 |
203.4KB |
15.09.20 Customer Engagement Group Session 9 (Day 1) |
Last modified: October 13, 2020 |
214.4KB |
16.09.20 Customer Engagement Group Session 9 (Day 2) |
Last modified: October 13, 2020 |
199.3KB |
04.11.20 Customer Engagement Group Session 10 (Day 1) |
Last modified: November 19, 2020 |
163.8KB |
06.11.20 Customer Engagement Group Session 10 (Day 2) |
Last modified: November 19, 2020 |
185.1KB |
08.12.20 Customer Engagement Group Session 11 (Day 1) |
Last modified: December 14, 2020 |
230.7KB |
09.12.20 Customer Engagement Group Session 11 (Day 2) |
Last modified: December 14, 2020 |
185.1KB |
25.01.21 Customer Engagement Group Session 12 (Day 1) |
Last modified: February 3, 2021 |
156.7KB |
26.01.21 Customer Engagement Group Session 12 (Day 2) |
Last modified: February 3, 2021 |
184.3KB |
16.03.21 Customer Engagement Group Session 13 (Day 1) |
Last modified: June 17, 2021 |
168.8KB |
17.03.21 Customer Engagement Group Session 13 (Day 2) |
Last modified: June 17, 2021 |
164.7KB |
26.04.21 Customer Engagement Group Session 14 (Day 1) |
Last modified: June 17, 2021 |
164.1KB |
27.04.21 Customer Engagement Group Session 14 (Day 2) |
Last modified: June 17, 2021 |
164.9KB |
17.05.21 Customer Engagement Group Session 15 (Day 1) |
Last modified: June 17, 2021 |
162.4KB |
18.05.21 Customer Engagement Group Session 15 (Day 2) |
Last modified: June 17, 2021 |
158.5KB |
08.06.21 Customer Engagement Group Session 16 (Day 1) |
Last modified: June 17, 2021 |
171.2KB |
27.07.21 Customer Engagement Group Session 17 (Day 1) |
Last modified: August 3, 2021 |
176.2KB |
SSEN CEG Report on Draft Business Plan |
Last modified: August 3, 2021 |
207.5KB |
SSEN CEG Challenge Log on Draft Business Plan |
Last modified: August 3, 2021 |
190.6KB |
07.09.21 Customer Engagement Group Session 18 (Day 1) |
Last modified: October 26, 2021 |
145.4KB |
08.09.21 Customer Engagement Group Session 18 (Day 2) |
Last modified: October 26, 2021 |
157.6KB |
19.10.21 Customer Engagement Group Session 19 (Day 1) |
Last modified: January 14, 2022 |
150KB |
16.11.21 Customer Engagement Group Session 20 (Day 1) |
Last modified: January 14, 2022 |
151.9KB |
17.11.21 Customer Engagement Group Session 20 (Day 2) |
Last modified: January 14, 2022 |
147.4KB |
14.12.21 Customer Engagement Group Session 21 (Day 1) |
Last modified: January 14, 2022 |
128.2KB |
15.12.21 Customer Engagement Group Session 21 (Day 2) |
Last modified: January 14, 2022 |
131.3KB |
CEG SSEN Report January 2022 |
Last modified: January 17, 2022 |
922.5KB |
Appendix 2 Challenge Log |
Last modified: January 17, 2022 |
48KB |